Return Policy Purchasers wishing to return goods should contact Tai Sang Embro™ and request a Return Authorization number. Only goods specified on the Return Authorization may be returned. A copy of the original invoice and the Return Authorization number must accompany returned goods. Unauthorized returns will be returned to Purchaser at their expense. Merchandise returned after 15 days from the date of invoice will be charged a 15 percent restocking charge. Merchandise is non-returnable after 30 days from the date of invoice. Used or damaged merchandise is also non-returnable. Return shipping costs are the responsibility of the buyer. Please contact us on Business WhatsApp +8613957511570 or at +86 575 87032702 to arrange an exchange. Our online ordering system cannot handle exchanges at this time.